CANCELLATIONS / SUBSTITUTIONS

Cancellations made before 4 October 2009 will be charged at 10% of the invoice total.
Cancellations made between 5 October 2009 and 18 October 2009 will be charged at 50% of the invoice total.
Cancellations made after 18 October 2009 will be charged the full invoice total.

You may send a substitute delegate at any time.  Cancellations and substitutions must be made in writing to EPNconferences@crain.com

IMPORTANT NOTICE - BOOKINGS RECEIVED LESS THAN TWO WEEKS BEFORE THE CONFERENCE DATE CAN ONLY BE PAID BY CREDIT CARD

You are advised to take out appropriate travel insurance, as we will not accept any liability for travelling, accommodation or other expenses incurred as a consequence of a possible conference cancellation or postponement. In any event, Crain Communications Ltd will not accept liability for any loss, including incidental or consequential damages, etc.